Q: How do I make a travel booking?
The easiest and fastest way to book is via our website www.unltdtravel.com. Select the tour package you want, pick a schedule, fill-in your personal details, then pay via bank deposit.
Q: We are a group. How can we make a booking?
For group packages, please email [email protected]. Our sales manager will contact you for special rates and customized travel arrangements.
Q: When should I make a reservation?
The early bird always catches the worm. In general, at least six (6) weeks prior to travel date is a good benchmark for making reservations. For long weekends and national holidays, we suggest making reservations as early as possible to ensure slot availability.
Q: How do I pay for my trip?
You can deposit the payment at Bank of the Philippine Islands (UNLTD Travel and Tours Inc. C/A 9350-0102-19). You will need to click on the unique email link sent to you for payment verification.
Q: I am not based in the Philippines. Do you offer other payment options?
Yes, we can offer Pay Pal or USD bank transfer options. Kindly email [email protected] with your package preference and we will send details on how to settle the bill.
Q: Can I pay on the day of the trip?
No. All payments must be finalized prior to the travel date.
Q: Can I bring my children to the trip? Is there a discount for kids?
Please email us the age and number of kids who will join the trip so we can request for child rate.
Q: Are tips included in the package?
No, they are not. Tipping is entirely at your own discretion.
Q: What are your office hours?
Our ticketing office is open Mondays to Saturdays 08:00am to 05:00 pm. Our website support is open 24/7.
Q: Why is your company based in Iligan City? Isn’t it dangerous there?
Iligan City is a peaceful metropolis despite its close proximity to Marawi. (Yes, we are safe.) We find a lot of opportunities for business growth in this market that’s why we decided to open shop here. Robinson’s Place Iligan City Mall, which is located across our office, opened in July 2017, months after Martial Law was declared in Marawi. If anything, it’s a sign of economic progress in the area.